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Ready to take your career to the next level? Find out everything you need to know about effective body language with this practical guide. In our interactions with colleagues and customers, our actions often speak louder than our words: regardless of what we are saying, our movements and gestures may betray our true feelings and get in the way of the message we want to convey. Consequently, if you want to develop strong professional relationships...
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Ready to take your career to the next level? Find out everything you need to know about dealing with debates and verbal confrontations with this practical guide.
Being able to put your point of view across effectively and persuade other people to accept your ideas is a major asset in the workplace, but many people still struggle with it. However, thanks to the simple tips and tricks outlined in this guide, you can respond effectively to arguments...
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Ready to take your business to the next level? Find out everything you need to know about delivering and receiving constructive feedback with this practical guide.
Most of us find it difficult to deliver feedback: no matter how constructive we intend our comments to be, there is always a risk that the other person will feel attacked and react with defensiveness or even outright hostility. Similarly, when it is our turn to listen to feedback, many...
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Ready to take your career to the next level? Find out everything you need to know about persuasive communication with this practical guide.
Communicating persuasively without being manipulative is an art form, and while everybody is capable of mastering this technique, it does take practice and persistence to get it right. This guide will give you all the tools you need to develop your capacity to convince in both a professional and personal environment,...
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Ready to take your career to the next level? Find out everything you need to know about effective written communication with this practical guide.
No matter what your profession or stage in your career, being able to communicate well in writing is essential to getting your career started and achieving progression and fulfilment throughout it. Knowing about the different types of communication and how to harness the tools needed to use them effectively...
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Ready to take your career to the next level? Find out everything you need to know about effective communication at work with this practical guide.
Do you struggle to develop relationships or make yourself heard at work? There is a good chance that this is down to a lack of communication, an extremely important yet often overlooked professional skill. Gone are the days of struggling to assert yourself or build relationships with colleagues; this guide...
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Understand customer relationship management in no time! Find out everything you need to know about this powerful tool with this practical and accessible guide.
Customer relationship management is a valuable tool in an increasingly competitive business world. It allows companies to find out who their customers are and what they want, which enables them to tailor their communication and offers to their clients. No matter what your sector of activity,...
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Ready to take your business to the next level? Find out everything you need to know about effective sales techniques with this practical guide.
It is tempting to think that sales skills are something that you either have or do not have, and it is certainly true that selling does not come naturally to everyone. In reality, by following a small number of golden rules, anyone can win over even the most challenging customers. This concise and straightforward...
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Change is only 50 minutes away! Find out everything you need to know about accepting others with this straightforward guide.
Do you find it hard to accept others' faults and differences? Do you struggle to overcome your stereotypes and prejudices? You are not alone — this is entirely natural! There is no need to worry — there is a wealth of techniques and methods you can use to improve your existing relationships and interact with new people...
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It can be hard for busy professionals to find the time to read the latest books. Stay up to date in a fraction of the time with this concise guide.
Being Genuine: Stop Being Nice, Start Being Real by Thomas d'Ansembourg provides a comprehensive overview of the ways we can improve our mental health by identifying and accepting our personal needs and communicating honestly about them. D'Ansembourg believes that the key to inner peace lies in unlearning...
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Change is only 50 minutes away! Find out everything you need to know about transactional analysis with this straightforward guide.
Transactional analysis was developed by the Canadian-born psychiatrist Eric Berne in the 1950s, and the method's enduring popularity is a testament to its effectiveness and accessibility. Transactional analysis will provide you with the tools you need to identify the mechanisms at play in your relationships with other...
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It can be hard for busy professionals to find the time to read the latest books. Stay up to date in a fraction of the time with this concise guide.
Blink: The Power of Thinking Without Thinking is an engaging, thought-provoking look at the factors that influence our subconscious decision-making and guide our instincts. The book's key concept is that of 'thin-slicing', whereby the use of a streamlined source of information allows our brains to focus...
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Ready to take your career to the next level? Find out everything you need to know about emotional intelligence with this practical guide.
Emotional intelligence refers to the ability to "identify, access and control one's own emotions and those of others in a group". This is undoubtedly an essential skill for almost any career and luckily, it is also something that everybody can learn. This summary will teach you the methods you need to understand...
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Ready to take your career to the next level? Find out everything you need to know about acing your job interview with this practical guide.
Job interviews are an inevitable part of the job search process, but for most of us they are a stressful, nerve-racking experience. The key to a successful interview lies in a good understanding of what employers are looking for and effective preparation. Whatever stage of your career you are at, the advice in...
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Change is only 50 minutes away! Find out everything you need to know about making new friends with this straightforward guide.
Friendship is a fundamental human need: we are social by nature, and can feel frustrated and isolated if we do not have people to talk to and share our interests with. The good news is that, by following a few simple steps, anyone can learn to reach out to others, strengthen their friendships and stay close to the people...
16) How to Make the Most of Your Performance Appraisal: Adopt a winning attitude and reap the benefits
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Ready to take your career to the next level? Find out everything you need to know about performance appraisals with this practical guide.
Performance appraisals are a fact of professional life, but many employees and managers alike view them with great apprehension. However, with the right preparation and mindset, even the most negative performance review can become a mutually beneficial learning experience. Learn how to get the most out of these...
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Ready to take your career to the next level? Find out everything you need to know about becoming more assertive with this practical guide.
Both at home and at work, we are constantly bombarded with demands and requests, and it can be difficult to say no. However, if we do not put our own needs first from time to time, we can end up frustrated, angry and even burnt out. Assertiveness is therefore a vital asset, as it allows us to set clear boundaries...
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Ready to take your career to the next level? Find out everything you need to know about optimizing your LinkedIn profile with this practical guide.
With over 530 million users worldwide, the professional social network LinkedIn is becoming increasingly indispensable for employees, employers and recruiters across all sectors. However, in such a crowded field, simply creating a profile is not enough: to get the most out of this valuable tool, you...
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Ready to take your business to the next level? Find out everything you need to know about organising effective workshops with this practical guide.
Whether or not you are familiar with workshops, you are probably aware of the fact that they are considered a useful tool in employee and business development. Training your team in new processes, refreshing a certain skillset and establishing business strategies are just a few of the many reasons you...
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Conviértete en un as de la teleprospección
Este libro es una guía práctica y accesible para dominar la teleprospección, que te aportará la información esencial y te permitirá ganar tiempo.
En tan solo 50 minutos podrás:
• Evaluar los beneficios de llevar a cabo una campaña de teleprospección para optimizar las ventas de tus productos o servicios
• Identificar las necesidades de tu cliente potencial y elaborar un argumento personalizado...
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